Support
A question, a bug, an idea? Write to us at hello@snouzylabs.com. We usually reply within two business days.
Your questions
How do I cancel my subscription?
In your iPhone settings: tap your name, then Subscriptions, then Blitzchapter. Apple explains the steps here: support.apple.com/118428.
I got a new phone. Where's my Premium?
Open the Premium screen in the app and tap “Restore”, using the same Apple account you used to buy it.
How do I get a refund?
Purchases go through Apple: request a refund at reportaproblem.apple.com.
My book won't open.
The app reads DRM-free EPUB files. A book bought from a big online store is often protected: it only opens in the seller's app.
How do I delete my data?
Blitzchapter has no account: everything is on your phone. Deleting the app erases your books, notes and progress.